House rules & policies

House rules

• Check-in from 2:00 PM, check-out by 11:00 AM
• No smoking inside the apartments (balconies only)
• No parties or events
• Visitors must be registered at reception
• Quiet hours 10:00 PM – 7:00 AM
• Valid ID or passport required at check-in

Cancellation

• Free cancellation up to 3 days before arrival.
• Cancellations within 3 days of arrival are charged the first night.
• No-shows are charged the first night.

Payment

We accept Mobile Money (MTN / Airtel), bank transfer, card and cash.

Our reservations team will contact you within a few hours to confirm your stay and share payment details. A 30% deposit secures the booking; the balance is payable on arrival.

Privacy

We only use the details you give us to manage your reservation and communicate about your stay. We never sell your data. To have your information removed, email belleviewapartmentsug@gmail.com.